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Please carefully read and understand these Terms and Conditions ("T&C") before using Normies. By accessing and using Normies, you agree to bound by these T&C.

Welcome to Normies. Please carefully read and understand these Terms and Conditions ("T&C") before using our platform. By accessing and using Normies, you agree to comply with and be bound by these T&C.


  1. Anti-Money Laundering ("AML") is an activity to anticipate and stop money laundering practices.

  2. Bank Account is a bank account that has been entered by the User.

  3. Community Channels include digital communication platforms, including but not limited to Twitter, Discord, and Telegram, where users can engage in discussions, access updates, and connect with other members.

  4. Crypto Asset is an intangible commodity in digital form, using cryptography, information technology networks, and distributed ledgers, to organize the creation of new units, verify transactions, and secure transactions without interference from other parties.

  5. Expired Transaction is a transaction that has not been paid for more than the specified time with a transfer time limit of 10 (ten) minutes then the status is changed to Expired.

  6. Fiat is money in IDR Currency.

  7. Intellectual Property Rights are any copyrights, trademarks, patents, trade secrets, registered and other designs (registered and unregistered) and other intellectual property rights protected in accordance with applicable laws and regulations.

  8. Network Fees called transaction fees or gas fees, are fees paid for executing transactions or smart contracts on the blockchain and serve as compensation for miners.

  9. Normies Website refers to the official online platform operated by Normies, accessible via URL https://normi.es/, which provides information about Normies' services, features and offerings.

  10. Off Ramp is the activity of moving or converting "Crypto" in the wallet into "Fiat" to a bank account with a minimum transfer amount of Rp15.000.00 (Fifteen Thousand Rupiah) and a maximum of Rp7.000.000.00 (Seven Million Rupiah).

  11. On Ramp is the activity of moving or converting "Fiat" into "Crypto" into a wallet with a minimum amount of Rp15.000.00 (Fifteen Thousand Rupiah) and a maximum of Rp7.000.000.00 (Seven Million Rupiah).

  12. Processing Fee is a fee charged to cover the costs associated with payment processing and may vary based on the payment method selected. For transactions that will be charged On Ramp the processing fee is 2% (two percent) and for Off Ramp the processing fee is 2% (two percent).

  13. Transaction History is a section that displays the entire history of transactions made by Users through Normies, both Fiat and Crypto Asset transactions including successful transfers, successful withdrawals, and expired transfers.

  14. Transaction Limits are limits placed on each Wallet Address. This limit applies to both 'on ramp' and 'off ramp' processing.

  15. User (You) is any individual who accesses and interacts with the Normies website and related services.

  16. Wallet address is an address that consists of an alphanumeric string, or a collection of letters and numbers that identifies a specific wallet location on the blockchain.

  17. Withdrawal is the process of withdrawing Rupiah (IDR) from a bank account.

Platform Purpose

Normies presents a platform designed to simplify cryptocurrency transactions for our users. Simplifying the process of buying and selling cryptocurrencies at a low cost so that everyone can participate in this exciting new market. We believe that cryptocurrency has the potential to revolutionize the way we think about money, and we want to help people take advantage of this opportunity.

Acceptance by Terms

  1. By using our platform, you acknowledge and accept the terms outlined here. Normies offers a platform designed for the purchase and sale of cryptocurrencies, with our primary mission being to simplify cryptocurrency transactions for our users.

  2. By using our platform, you signify your agreement to these terms and conditions, binding yourself to our goals and principles.

Service Cooperation

  1. In order to facilitate transactions and build a community of Normies users, we have established partnerships with the following entities:

a. Normies uses CoinGecko's API service to retrieve comparative data on the value of cryptocurrencies against other currencies. This helps Normies provide Users with accurate and up-to-date information regarding cryptocurrency exchange rates.

b. Normies use the services of OY! Indonesia as a payment gateway. This allows our users to make payments easily and securely when making transactions on our platform.

c. Normies uses the Qontak service as a Customer Relationship Management ("CRM") system to manage interactions with our users. In addition, the "Need Help" button on our platform is equipped with a live chat feature that allows users to communicate directly with our support team.

  1. Please note that companies or services that are not listed on the Normies platform may be interpreted as not working with Normies. Normies does not provide recommendations for any company including companies that cooperate with Normies. Any decision to use such services is the personal responsibility of each User.

  2. Normies hereby explains that we have no official affiliation with the partners mentioned above. All transactions that occur between Normies users and partner companies are the responsibility of each party and not the responsibility of Normies.


User complaints here are related to notification of data breaches and / or if there are problems regarding transactions made by Users. In the event of such problems, the following mechanism must be carried out by the User, among others:

  1. With regard to User complaints, the User has the right to make a notification to Normies with conditions if the User fails to make a transaction by clicking "click here";

  2. The User is directed to fill out a complaint form provided by Normies. The complaint form can be filled directly at https://normi.es/;

  3. We will immediately follow up on the complaint with complaint handling within 1 (one) working day and completion of 3 (three) working days;

  4. If within that period, the User does not get service from Normies, then the User can use the "Need Help" feature on Normies.


  1. The User hereby agrees to comply with the withdrawal limits both on-ramp and off-ramp applicable to the User and Normies, which in this case applies Anti-Money Laundering (“AML”) principles in accordance with the regulations of the Government of the Republic of Indonesia, is authorized and has the right not to process transactions that have exceeded the withdrawal limit, which is the amount determined by Normies.

  2. The maximum number of transactions that can be made by Users is Rp7,000,000.00 (Seven Million Rupiah).

  3. This provision ensures clarity and awareness regarding the daily transaction limits associated with a wallet address, providing relevant information to users before and after they approach the specified transaction threshold.


  1. On Ramp

    1. Click "Connect Wallet" and select your preferred wallet. Make sure you have pinned your wallet to your browser.

    2. Choose the cryptocurrency you want.

    3. Choose your preferred transfer method.

    4. Make sure all the required fields in the form are filled in accurately.

    5. For the first transaction, you will be asked to enter your name according to your ID card.

    6. You can complete the transaction.

  2. Off Ramp

    1. Click "Connect Wallet" and select your preferred wallet. Make sure you have pinned your wallet to your browser.

    2. Choose a currency and fill in the formulae.

    3. Enter your withdrawal destination.

    4. For the first transaction, you will be asked to enter your name according to your ID card.

    5. Click "Sign" from the wallet to continue. You can complete the transaction.


Respecting intellectual property rights is a cornerstone of Normies' principles. All aspects of the platform, including its code, content and features, are protected by copyright, trademark and relevant intellectual property laws. It is important to understand your rights and responsibilities in this regard:

  1. Code Ownership and Use

You are not permitted to copy, reproduce or replicate any part of the Normies code without obtaining explicit consent from Normies. The code is a core component of the functionality and uniqueness of our platform, and unauthorized duplication is strictly prohibited.

  1. Limited User Rights

Using the Normies does not grant you any ownership or intellectual property rights associated with it. No license is granted to you beyond the ability to use the Normies solely for the purpose of initiating transactions facilitated through the platform. This means that you can use the application to conduct transactions, but does not grant you any rights to the intellectual property of the platform.

By using Normies, you agree to these terms and acknowledge that the intellectual property rights, including code and other platform components, remain the exclusive property of Normies. Any unauthorized use or replication of these elements may lead to legal consequences.

Prohibited Activity

To ensure a secure and constructive environment for all users, we have established guidelines that outline prohibited activities while engaging with our platform. By using our services, you commit to adhering to these regulations. The following activities are strictly prohibited:

  1. Unlawful Transactions Any transactions or actions that violate local, national, or international laws, regulations, or ordinances are strictly prohibited. This includes engaging in illegal activities or facilitating transactions related to illicit goods or services.

  2. Fraud and Misrepresentation You are prohibited from engaging in any form of fraudulent or deceptive activity, including misrepresenting yourself, your identity, or your intentions.

  3. Abuse of the Platform Any attempt to compromise the functionality, security, or availability of the platform, including distributing malware or engaging in hacking activities, is strictly forbidden.

  4. Harrasment and Discrimination Harassment, hate speech, or any form of discriminatory behavior directed towards other users or groups based on their race, gender, religion, or other protected characteristics is not tolerated.

  5. Intellectual Property Violations Unauthorized use or distribution of copyrighted material, trademarks, trade secrets, or any form of intellectual property without proper authorization is prohibited.

  6. Unauthorized Access Any attempt to access, use, or manipulate accounts, data, or systems without explicit permission is strictly forbidden.

  7. Spam and Unsocilited Content Sending unsolicited messages, promotions, or any form of spam to other users is not allowed.

  8. Manipulative Trading Engaging in activities that artificially inflate or manipulate the value of cryptocurrencies.

  9. Violation of Privacy Unauthorized sharing of personal or sensitive information without consent is strictly prohibited.

  10. Violation of Legal Age Restrictions Users must adhere to legal age restrictions in their jurisdiction. Access and use of the platform by minors is not allowed.

Failure to comply with these prohibited activities may result in the suspension or termination of your access to our platform. We are committed to maintaining a safe and inclusive community, and your cooperation in adhering to these guidelines is essential.

Lawful Usage

At Normies, we are dedicated to fostering a community that upholds ethical conduct and legal compliance. By engaging with our platform, you commit to using our services in a manner consistent with all applicable laws, regulations, and statutes. We emphasize the importance of lawful usage and expect all users to adhere to the following guidelines:

  1. Compliance with Regulations

Users are expected to behave in accordance with the laws and regulations in their respective jurisdictions. Engagement in any activity contrary to national or international law is strictly prohibited.

  1. Respect for Intellectual Property

Users must respect the intellectual property rights of others. Unauthorized use or distribution of copyrighted material, trademarks, or any form of intellectual property is not permitted.

  1. Ethical Transactions

All transactions conducted through our platform should be for lawful goods and services. Users are prohibited from participating in transactions related to illegal substances, counterfeit products, or any other illicit activities.

  1. Non-Discrimination

Users are expected to treat others with respect and fairness, refraining from engaging in discriminatory behavior based on race, gender, religion, or other protected characteristics.

  1. Transparency and Honesty

Users should provide accurate and honest information in all interactions on the platform. Misrepresentation, false statements, or any form of deception is strictly prohibited.

  1. Privacy and Consent

Users must obtain proper consent before sharing personal or sensitive information. Violating the privacy of others without their permission is not allowed.

  1. Reporting Suspicious Activities

Users are encouraged to report any suspicious or potentially illegal activities they encounter on the platform. Your cooperation helps us maintain a safe and compliant community.

By utilizing Normies, you acknowledge and commit to engaging in lawful usage of our services. We value your cooperation in maintaining the integrity of our platform and fostering a community that operates within the bounds of legality and ethical conduct.

User Responsibility

As a Normies user, you play an important role in upholding the integrity of our platform and contributing to a positive community experience. By using our services, you accept the responsibility to act in a lawful, ethical, and responsible manner. We expect you to accept the following responsibilities:

  1. Behave within Legal Boundaries You are responsible for complying with all applicable laws, regulations and statutes in your jurisdiction when using Normies. Engaging in any form of illegal or unethical activity is strictly prohibited.

  2. Compliance with Guidelines Understand and comply with the Terms and Conditions, Prohibited Activities, and other platform guidelines. If you do not comply, you will be subject to access restrictions.

  3. Risk Recognize the risks associated with cryptocurrency transactions. Make informed decisions and understand that losses are possible.

  4. Waiver of Liability The User is responsible for the accuracy of the information provided and releases Normies from all responsibility for claims, demands, or losses that may arise and be suffered by the User in the future.

By using Normies, you acknowledge and accept these user responsibilities. Your actions have a direct impact on shaping the culture of the platform and fostering a safe, respectful, and vibrant community. We appreciate your commitment to making Normies a place where all users can conduct cryptocurrency transactions with confidence and integrity.

Service Availability

We are committed to providing a reliable and accessible platform for all users of Normies. However, it's important to acknowledge that technical factors and maintenance activities may occasionally impact the availability of our services.

Unforseen Interruptions

While we strive for uninterrupted service, unforeseen technical issues, maintenance tasks, or other factors beyond our control may temporarily disrupt access to Normies. We appreciate your understanding during such instances.

Scheduled Maintenance

Periodic maintenance activities are essential to ensure the stability and security of our platform. We will make every effort to schedule maintenance during off-peak hours and provide advance notice whenever possible.

Emergency Maintenance

In some cases, emergency maintenance may be required to address critical issues. While we aim to minimize any inconveniences, emergency maintenance may lead to temporary unavailability of the platform

Timely Communication

We are committed to keeping you informed about any planned maintenance or unexpected interruptions via notifications on the platform, emails, or other communication channels.

Impact on Transactions

Service interruptions may impact ongoing transactions. While we take measures to minimize such occurrences, we cannot guarantee the completion of transactions during periods of unavailability.

By utilizing Normies, you acknowledge that occasional service interruptions may occur due to technical requirements. We are dedicated to minimizing disruptions and appreciate your cooperation and patience during such instances. Our commitment to maintaining a secure and dependable platform remains unwavering, and we endeavor to provide you with a seamless and trustworthy environment for cryptocurrency transactions.

Data Security and Privacy

At Normies, your privacy is a top priority. While creating an account is not required, we may collect non-personal data to enhance your platform experience. Our dedication to protecting your information and upholding your privacy is detailed in our Privacy Policy. Your trust is of the utmost importance to us, and we are committed to ensuring the security and confidentiality of your information.

Fee and Expenses

Normies can involve several types of fees paid by its users:

  1. Network Fee;

  2. Processing Fee.


There is a warning that the longer it takes for the user to complete the payment, the net price/amount of crypto that the user will receive will also change according to the prevailing rate

No Warranty

Normies are provided to you as is. While we put our best efforts into delivering a reliable service, we're not making any promises or warranties, whether expressed or implied, regarding the accuracy, availability, or dependability of the platform. We can't guarantee a hiccup-free experience, and we're not responsible for any glitches, interruptions, or inaccuracies that might arise. Your use of Normies is at your own risk, and we recommend that you exercise caution and due diligence while using our services. We're here to provide a helpful platform, but it's essential to be aware that unforeseen challenges can occur in the digital realm.

Limitation of Liability

While we are committed to providing a valuable platform experience at Normies, we need to explain some basic rules regarding liability. Under no circumstances will Normies or its affiliates be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of the platform. This includes, but is not limited to, financial loss, business interruption, or data inaccuracies. Your engagement with Normies is at your own discretion and risk. Our liability is limited to the extent permitted by applicable law, and we are not liable for any damage or loss incurred due to your interaction with the platform. We encourage you to exercise caution and make informed decisions when using Normies. Remember that while we strive to be the best, unforeseen challenges can arise in the digital landscape. You are responsible for all activities conducted in connection therewith, Normies will not, in any way, be liable if misused or used by third parties.

T&C Changes

We would like to inform you of any updates to our operational guidelines. At Normies, we reserve the right to change these T&C as we deem necessary. Changes may occur due to a variety of factors, including service enhancements, legal obligations, or improved user experience. While we may not always be able to directly notify users of these modifications, we strongly recommend that you review the T&Cs regularly to stay abreast of our policies. If you continue to use Normies after any revisions, you accept the updated terms. Your interaction with Normies is confirmation of your awareness of and compliance with our updated T&Cs.

Risks of Cryptocurrency Transactions

We believe in empowering you with a detailed understanding of the complexities involved in cryptocurrency transactions. While Normies is designed to facilitate these transactions, it's vital to be fully aware of the potential risks inherent in dealing with cryptocurrencies:

  1. Market Volatility

Cryptocurrency prices can exhibit extreme volatility, with rapid and substantial fluctuations in value. This volatility can lead to substantial financial gains but also significant losses, especially within short time frames.

  1. Uncertainty and Lack of Regulation

Cryptocurrency regulations differ around the world, making things uncertain. Also, unlike fiat, cryptocurrencies operate in a decentralized system and don't have one main authority overseeing them. This can give you more control, but it also means less protection from fraud or problems. You have to be careful because of the lack of strict rules.

  1. Technological Vulnerabilities

The digital nature of cryptocurrencies exposes them to cyber threats, hacking, and technical vulnerabilities. These risks can compromise the security of transactions and the safety of your holdings.

  1. Transaction Irreversibility

Cryptocurrency transactions cannot be canceled after making the transfer. Errors or unauthorized transactions cannot be reversed.

  1. Fraud and Scam

The decentralized nature of cryptocurrencies can make users susceptible to fraudulent activities, including phishing scams, Ponzi schemes, and unregulated initial coin offerings ("ICOs").

  1. Loss of Private Keys

Cryptocurrency holdings are secured through private keys. Losing access to these keys can result in the permanent loss of your assets, with no means of recovery.

  1. Limited Acceptance

While cryptocurrencies are gaining adoption, they still face limited acceptance as a payment method. Not all businesses and merchants recognize cryptocurrencies, limiting their practical usefulness.

Applicable Law

For our users in Indonesia, it is important to note that the law governing your engagement with Normies is the law of the Republic of Indonesia. By accessing and using our platform, you acknowledge and agree that any disputes or claims arising from your use of Normies will be subject to the laws of Indonesia. This includes matters relating to transactions, interactions, and any disputes that may arise between you and Normies. We strive to provide a consistent and transparent experience for all users, and understanding the legal framework governing your interactions is critical to maintaining a smooth and secure platform environment.

Risks Acknowledgement

We want to ensure that you are well informed before using Normies. Cryptocurrency transactions have inherent risks, which are important to be aware of. By using our platform, you understand and accept the potential risks associated with cryptocurrencies, including market volatility, regulatory changes, technological vulnerabilities, and potential financial losses. You also recognize that the lack of regulation in the field of cryptocurrencies may expose you to challenges in terms of consumer protection and security. In addition, you acknowledge that Normies makes no guarantees or warranties, and use of this platform is at your own risk. We encourage you to exercise caution, conduct thorough research, and seek advice from financial professionals before making any decisions involving cryptocurrency. By using Normies, you demonstrate your awareness of the risks involved and your commitment to engage responsibly and informedly in the cryptocurrency landscape.

Force Majeure

Normies will not be held responsible for any delay, failure, or disruption in providing services if such circumstances are beyond our reasonable control. These circumstances include, but are not limited to, natural disasters, acts of government, cyberattacks, or any other unforeseen events that hinder the normal operation of the platform. In such cases, Normies will make reasonable efforts to mitigate the impact and resume services as soon as practicable. However, you agree that Normies shall not be held liable for any damages or losses arising from force majeure events that affect the availability or functionality of the platform.

Data Security and Privacy Commitment

Normies is dedicated to ensuring the confidentiality and security of your personal data, documents, information, and private statements. Hence, Normies will refrain from engaging in any activities that involve the unlawful collection, processing, sharing, storage, or deletion of your personal information. In relation to your usage and access of Normies' Services and Platform, you acknowledge and agree that you are bound by Normies' Privacy Policy available at this link, including any potential future modifications that might occur at any given time. This Privacy Policy is referred to within these present Terms and Conditions. Should you disagree with the content of the T&C, you are required to discontinue your use of the Services provided by Normies' Platform.

Contact Information

Should you have any questions or concerns regarding these Terms and Conditions (T&C), please don't hesitate to get in touch with us:

Your feedback, questions, and concerns are important to us, and we're here to provide you with the assistance you need regarding our T&C or any aspect of your experience with Normies. By accessing and using Normies, you agree to comply with these T&C.

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